Privacy Policy
Antivirus Pro fully respects your right to privacy and will not collect any personal information about you without your clear permission. Any personal information which you volunteer to Antivirus Pro will be treated with the appropriate standards of security and confidentiality. Antivirus Pro is dedicated to protect the user's privacy. This privacy statement explains our privacy practices for our site www.Antivirus Pro. We feel it is important that visitors are fully knowledgeable about the use of their personal information. By using our website and/or purchasing our product, you expressly consent to the terms of this policy.

Collection of Personal Information
Antivirus Pro allows you to visit the website without revealing any personal information about yourself. Your visit to this website is anonymous. We will only collect your information (First Name, Last Name, Email, Country, Zip or Postal code, City, Address, Phone and any other relevant information provided by you) with your permission and for the sole purpose of processing orders ONLY if you purchase the product. We do not collect nor store your financial information (Card holder name, Card number, Card expiration date, CVV2), . Please note that Credit Card information may be retained by our billing provider as a record of any transaction we undertake with you. If you make a purchase from our website, you will be asked to provide your First Name, Last Name, Email, Country, Zip or Postal code, City, Address, Phone, Card holder name, Card number, Card expiration date, CVV2. Any paid versions of Antivirus Pro will use such information only for processing your order and to send important Product Specific Information such as Receipt, Invoice or Activation key. The information you provide will not be used for any commercial purposes and will not be sold, rented, leased or otherwise forwarded to any third party. We do not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you. Antivirus Pro may provide your personal information if necessary, in Antivirus Pro's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Antivirus Pro or others.

Cookies
Cookies are identifiers that a web site can send to your browser to keep on your computer in order to facilitate your next visit to the site. The use of cookies is an industry standard, and many web sites use them. Antivirus Pro does not use cookies that persist on your hard-drive. We do use dynamic, non-intrusive session cookies, which reside in your browser's memory only for the duration of your user session, to assist in the ordering and purchasing process. Antivirus Pro also uses data collected through session cookies for the purpose of identifying the source of traffic (which ad or link you used to reach us), and general patterns of activity on our site. No personally identifiable information is stored in this cookie. Antivirus Pro uses this data to better understand what services and support is valuable to our customers, and how we can continue to provide the best online experience possible to our users.

Links to Other Sites
Our site provides links to external web sites. Antivirus Pro does not monitor or control the content of such web sites or whether such web sites collect or process your personal data. When you click on one of those links, you leave our site and enter one that we do not control and for which we cannot be responsible. Antivirus Pro assumes no liability whatsoever for any kind of material available at such sites and recommends that you review their separate privacy policies.

Refund Policy
Before purchasing , we invite you to read and fully understand the Refund Policy governing all transactions made through www.Antivirus Pro. By completing the purchase you unconditionally agree to this Refund Policy and its Terms and Conditions.
PRELIMINARY NOTE: In case you experience any problem with the product and you are dissatisfied about your purchase, we encourage you contact our dedicated Customer Support Team at support@Antivirus-Pro-site.org before applying for any billing arrangement. We here at Antivirus Pro are fully committed in returning the highest level of service to any technical and non-technical query you may have and we are sure we can help you to better enjoy the amazing entertainment features of our 5 star rated software. We guarantee a 24 hour response time to all support requests (Customer Support open from Monday to Saturday, 9am-6pm, GMT +5).
TERMS & CONDITIONS: Since the product we are offering is non-tangible irrevocable goods, we do not issue refunds once the order is completed and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item from our website. However, we realize exceptional circumstances can take place and thus we will grant a full refund (“8 week money back guarantee”) for the following reasons:
1. NON-DELIVERY OF THE PRODUCT: As a customer you fully understand that our system automatically generates a software registration key after you complete the purchase of Antivirus Pro.
The registration key will be provided to you via website or email 5 minutes after your purchase. However, it may occur the activation webpage or email fail to deliver the registration code for some reason not dependent from us (firewalls, internet connectivity, etc.). In order to better service our clients and give a timely response to your problems, we guarantee a full refund in case you inform our Customer Support Team about the “non-delivery of the product” (ie. the registration key has not been delivered) and we fail to provide you with the registration key within 24 hours from the time of your notification.
2. IRREPARABLE DEFECTS OR GRAVE DIFFICULTIES WITH THE PRODUCT: although our software is thoroughly tested before releasing it to our clients, unexpected errors may occur. In a case like this, you must first submit your problem to our Customer Support Team. It is necessary you provide a full description of the technical problem (for example, we recommend you add error codes, error text lines, screen shots or detailed description of the bug or corrupt functionality name) along with your notification of “Irreparable defect or grave difficulty of the product”. Under no circumstance, you will be entitled to any billing arrangement if you do not provide a detailed description of the problem and / or do you not cooperate with our Technical Support Team. Once our Support Team has verified the problem is related to the nature of our software and not to your improper use, we will refund your purchase for the full amount in case we fail to fix the technical defect within 1 week from the date of your notification.
NOTE: This last category does not cover Operating System compatibility issues. As a consumer, you are responsible for validating compatibility of our products before placing an order with us. The technical and operative system requirements are published on our website. Please check them before placing your order.
While we are willing to consider other circumstances, please note that in order to protect the integrity of our offerings, all other refund requests will be dealt with on a case-by-case basis without guarantee.
HOW TO REQUEST A REFUND: If you are experiencing problems with your purchase (non-delivery, irreparable defects or grave difficulties) you must contact us within the first 8 weeks from the date of your purchase in order to be eligible for any type of billing arrangement. Please make sure your refund request is in line with our terms & conditions. Our Customer Support Team will examine your application in the next 24 hours and it will come back to you in 48 hours to notify whether your request is compliant with the Terms & Conditions.
Once your refund request is approved, you will receive an email confirming the payment has been reversed and your credit card (or bank account) has been credited for the full amount of your purchase. Please allow up to 14 business days for the credit to appear in account statement.
NOTE: Refunds will be made in the same manner as you purchased the product. For example, if you purchased the software by credit card, your credit card account will be credited.
Our Support Team is ready to provide you with timely and efficient professional assistance should you require additional information on this Refund Policy. You can email us at support@Antivirus Pro for more details.
DISCLAIMER: Antivirus Pro is not responsible for lost or misdirected mail, delays for downloading, or other communication system delays. Antivirus Pro will only refund the amount you paid for the plus any appropriate taxes charged with that order.

Acceptance of this Website Policy
By using the web site or any services provided through the web site, you expressly consent to the use and disclosure of information as described in this Policy Page. Antivirus Pro may occasionally update this page. Any changes will be posted to this site, so we encourage you to continuously review our Policy page. All Policy changes will take effect immediately upon their posting on this Website. Your continued use of Antivirus Pro or acceptance of our e-mails following the posting of changes to these terms will indicate your acceptance of these changes.

Support
Antivirus Pro provides helpdesk, forum or email support for all Antivirus Pro users. If you have any questions or concerns about this Privacy Policy or our information handling practices, please contact us. We will do our best to respond to your inquiry within three business days.